1. Our Commitment

At Falcon Homes (Sussex) Ltd, we aim to make our website, http://www.falconhomes.co.uk, accessible to as many people as possible. This includes people with diverse abilities and those using assistive technologies such as screen readers, screen magnifiers, voice recognition software, or alternative input devices.

We actively work to ensure our website:

Conforms with WCAG 2.1 AA accessibility standards
Is compatible with commonly used assistive technologies
Is navigable using a keyboard
Offers sufficient colour contrast and scalable text
Avoids content that could cause seizures or physical reactions
Includes meaningful alternative text for all images
Provides captions or transcripts for video content (where applicable)

2. Scope

This policy applies to all content published on http://www.falconhomes.co.uk. While we aim to ensure full compliance, some third-party content or software may not be fully accessible. Where possible, we will provide accessible alternatives or assist users in accessing such content.

3. Measures Taken

To ensure accessibility, Falcon Homes (Sussex) Ltd has taken the following steps:

Integrated accessibility into our internal policies and development cycle
Conducted a website audit using automated and manual accessibility testing tools
Trained relevant staff on digital accessibility standards and inclusive design
Included user feedback mechanisms to identify and resolve accessibility issues

4. Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or issues, or if you need information in an alternative format, please contact us:

Accessibility Contact:

Falcon Homes (Sussex) Ltd

Email: admin@falconhomes.co.uk

Phone: 01243 533713

Website: http://www.falconhomes.co.uk

We aim to respond to accessibility-related requests within 5 business days.

5. Enforcement Procedure

If you are not satisfied with our response to your accessibility request, you may file a complaint with the relevant supervisory body in your EU member state. For UK-based users, complaints can be directed to the Equality Advisory and Support Service (EASS).

6. Ongoing Improvements

We view accessibility as an ongoing effort and are continually working to improve the usability of our website. As our content and technology evolve, we are committed to maintaining compliance and ensuring equitable access for all.

Document Owner:
Falcon Homes (Sussex) Ltd

Last Reviewed: 7 July 2025

Next Review Date: July 2026